What is the path to the next normal?
So, you are the leader – you have the responsibility and the pay check to go with it. The problem is you currently have no idea how to navigate your way through this current situation? What is important now? How do you move your organisation into the future?
The article below clearly sets out the key stages you should be thinking about.
Resolve
What do you need to do right now? At what scale and pace do you need to do things? Will others go with you – do they share your resolve?
Resilience
What are your resilience plans for the organisation? How do you balance the economic needs against the safety needs for your people and your customers?
Return
How do you return to business? What do you need to do if there is a start / stop return with a second resurgence of Covid-19?
Reimagination
What have you learnt about your business that you can put in place? How have you used technology? How have customer demands changed? How do you now complete work? How can you learn fast from the last few months?
Reform
How will we all come back from this? What will be the 'new normal' in the world? How have social attitudes and behaviours changed? What does this mean for your organisation?
For some organizations, near-term survival is the only agenda item. Others are peering through the fog of uncertainty, thinking about how to position themselves once the crisis has passed and things return to normal. The question is, ‘What will normal look like?’ While no one can say how long the crisis will last, what we find on the other side will not look like the normal of recent years.
